FREQUENCY ASKED QUESTIONS

Can I change or cancel the items I have ordered?

Once your transaction is completed and payment is made, your order cannot be changed or cancelled. If you choose not to accept delivery, we are not able to refund any and all payment made.

Can I return something that I received?

As we are dealing with allergen food and products, we “uphold our product handling process very strictly" and thus items purchased cannot be exchanged, returned, or refunded, unless the item has been delivered in a damaged condition and rejected upon delivery. Damaged products will be replaced as soon as possible with the next delivery to your zone.

What is the minimum order for delivery?

We provide free delivery for orders above $100. Otherwise $30 delivery charge will be incurred.

What if my product is damage upon delivery?

You can contact us and we will assist you accordingly. Contact details

Can I change or cancel the items I have ordered?

Once your transaction is completed and payment is made, your order cannot be changed or cancelled. If you choose not to accept delivery, we are not able to refund any and all payment made.

Can I return something that I received?

As we are dealing with allergen food and products, we “uphold our product handling process very strictly" and thus items purchased cannot be exchanged, returned, or refunded, unless the item has been delivered in a damaged condition and rejected upon delivery. Damaged products will be replaced as soon as possible with the next delivery to your zone.

Can I change or cancel the items I have ordered?

Once your transaction is completed and payment is made, your order cannot be changed or cancelled. If you choose not to accept delivery, we are not able to refund any and all payment made.

Can I return something that I received?

As we are dealing with allergen food and products, we “uphold our product handling process very strictly" and thus items purchased cannot be exchanged, returned, or refunded, unless the item has been delivered in a damaged condition and rejected upon delivery. Damaged products will be replaced as soon as possible with the next delivery to your zone.